Is There an additional Charge cost for the car delivery and pick up?
Free car delivery and collection during office hours in areas like Kuta, Seminyak, Airport, Nusa dua, Ubud or Jimbaran. Additional cost IDR 50.000 between 18.00 – 22.00 PM, IDR 75.000 between 22.00-00.00. Please contact us if you need delivery or collection at night.
Additional cost USD 35 for delivery to more remote locations such as Gilimanuk, Pemuteran, Lovina, Amed, Tulamben. Additional cost USD 20 for delivery Padang Bay (harbor).
How much are the additional costs if I want to rent a car with a driver?
Our drivers are licensed and English speaking, additional cost for a driver is USD 10-15 (max 10 hours extra hours surcharge 10%/hour). If you have a overnight trip, the charge will depend on your tour overnight area - please contact us for possibilities.
Can I pay using a credit card?
Yes. We accept a payments via PayPal online. Credit cards (Visa or Master Card) with additional 3% service fee.
What Should I do if I have an accident or damage on the road?
You should be calling the local police station to report if the accident involves another party. If the accident involves only yourself you can directly contact us. We will send a person to check the damage and take care of insurance. We will offer a replacement car if necessary. Although all our cars are insurance covered, the tenant is required to pay an administration fee of USD 500. Other costs that are not borne by the insurance will be the responsibility of the tenant.
Is the car in good condition?
All our cars are in good condition and well maintained. We have a team of mechanics and a private workshop, where we always perform regular maintenance for every car. Prior to submission, the car will be checked again, washed and cleaned.